Refund policy

Returns / Refund Policy

• Here at N’SavonArt, our products are intimate in nature and cannot be returned. ALL SALES ARE FINAL.
• Orders cannot be cancelled once it has been placed and order processing on the website has been completed.
• If you receive a different item from the one ordered, please email nsavonart@gmail.com within 1-3 business days from receiving the order providing the order number, the original item ordered, the item received, and photos of the items. We will reply within 2-3 business days with replacement instructions.
• Since all products are handmade, there can be variations in color, dimensions, etc.
• No returns or refunds will be given based on allergic reactions or other reactions. Soaps are labeled with all ingredients and it is always recommended to test products before usage.
• If you have any questions, please email us at nsavonart@gmail.com.